VIZIO TV Remote Is Not Working (What to Do If Your VIZIO TV Remote Is Not Working)

Many things can affect the connection between your VIZIO TV and its remote control. Luckily, you can fix most of the issues of this kind quickly! If you aren’t sure why your VIZIO TV remote is not working and what to do to fix it, you can follow our guide with simple tips that will help you repair your remote in a matter of minutes!

VIZIO TV Remote Is Not Working

What to Do If None of the Buttons on Your VIZIO TV Remote are Working

1. Remove Anything That is Between the TV and the Remote Control

It’s important to keep the space between the VIZIO TV and the remote as clear as possible. That’s because bigger appliances and large pieces of furniture can affect the strength of the signal that’s coming from the remote. As a result, your gadget won’t work.

If you can’t clear up the space completely, you should at least make sure that the sensor on the TV is reachable when you point the remote. The sensor on the VIZIO TV is located either in the bottom right or the bottom left corner of the device.

In addition, if you’ve been using your remote for a while, it’s possible that your gadget is too old to function the way it used to. Thus, you might have to take a few extra steps to ensure that it will work on your TV.

For instance, when you’re using the remote, you should get really close to the TV. In case you removed all of the obstacles and did everything in your power to get your remote control to start working and it still isn’t, you can move on to the next step.

Troubleshooting VIZIO TV Remote – Official VIZIO Support Tips

2. Remove or Replace the Batteries on the Remote Control

There are many reasons why removing or replacing the batteries of the remote altogether may help you with your issue. Removing batteries and putting the same pair back in could, in a way, reset the remote and get it to start working. 

What’s more, the battery compartment might be too dirty which is making your remote control less effective. You can use alcohol and a cloth to clean the battery compartment. If you want to be even more thorough with that, you should take a cotton swab and remove any leftover dirt from the compartment. Moreover, cleaning the whole remote regularly is a great way to keep it in good shape for a long time. Therefore, you should make a habit of cleaning your gadget every few weeks.

Power Cycling Your VIZIO TV Remote

If you don’t see any progress, you may need a new set of batteries. It’s best to opt for a non-rechargeable pair and to never combine a used and a new battery. When you’re placing the batteries, you should make sure that they match the positive and negative terminals marked inside the compartment.

3. Reset the VIZIO TV Remote Control

A great way to repair your VIZIO remote is to reset it. You’ll do that by first removing the batteries from the remote. Then, you should hold the Power button for five to ten seconds. You can then push every button that’s on the remote control at least once. After that, you should put the batteries back in and test out the remote.

In case that doesn’t work, you might have to disconnect the remote from the TV and clear its memory. You’ll do that by pressing the Setup or Set button, depending on the type of the remote, and waiting until you see the light blinking twice. Then, you should type the code for your remote. Here’s a list of all of the VIZIO remote control codes. You can also use the manual that came with the TV to find the code. When the light on the remote flashes twice, your gadget is successfully reset.

4. Power Cycle the VIZIO TV

Your VIZIO TV might be the reason why you’re experiencing this problem. A simple power cycle could fix your TV. To do that, you should unplug your device from the electrical socket. After that, you’ll need to hold the Power button that’s located on the TV for around 20 seconds and then plug the TV back in. You can give your TV a minute or two before trying to use the remote control.

What to Do If Some of the Buttons on the VIZIO TV Remote are Not Working

In case some of the buttons on your VIZIO TV remote aren’t working, but the connection with the TV is established, your first step will be to examine the state of your remote. Some of the buttons may be jammed or too dirty to function properly.

The easiest way to check that is to push each button a couple of times. If some of them can’t be pressed properly, they are likely the cause of your problem. You can use alcohol and a cotton swab to clean your buttons. if that doesn’t work, you may have to replace your remote.

Another reason why only some of the buttons aren’t working on your TV is due to the VIZIO remote content-dependent rules. For instance, the Rewind, Fast Forward, Play, and Pause buttons can only be used when you’re watching apps on the TV. In case you’re watching content from another device or cable TV, these buttons won’t work.

Buttons such as Channel Down and Channel Up work in a similar manner. These keys work when you’re connected to the coax cable or the antenna. You won’t be able to use them when playing content from the cable box.

Final Thoughts

Any of the tips mentioned above won’t take up too much of your time so you can expect to get your VIZIO TV remote up and running pretty quickly. However, if your efforts were unsuccessful, you could try using a different remote control to see whether that solves your problem. In case it does, you can order a replacement remote on the official VIZIO website. If you’re still in warranty, you may even be able to get a new remote for free!


Question: Why is My Remote Suddenly Not Working?

Answer: In most cases, your remote stopped working because of low batteries. Things should be back in order as soon as you replace them. If you moved your furniture around recently, something may be blocking the sensor on either the TV or the remote. You’ll fix that by clearing up the space between the TV and the remote control.

Question: How Do I Fix My VIZIO Remote Sensor?

Answer: To check whether your remote sensor is working, you should take a camera or turn the camera app on your phone on and point it towards the remote control. Then, you can start pressing buttons on the remote. In case your camera detects light on the remote, the sensor is working normally.

If it doesn’t, you’ll likely have to replace it. In most cases, the replacement is the only option you have. You could try cleaning the sensor with alcohol as that might make things better.

How to Check the IR Sensor on Your Remote with Your Smartphone’s Camera?

Question: How Do I Fix My VIZIO TV?

Answer: Many of the VIZIO TV problems can be solved by simply performing a power cycle. To do that, unplug the TV from the power source and hold the Power button for around ten seconds. Then, you can plug the TV back in to test it out. If that doesn’t help, try resetting your VIZIO TV. Furthermore, you can contact VIZIO customer support to check if they have any tips for you.

Resetting VIZIO TV Without the Remote

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