Even though they’re extremely frustrating, issues with remote controls are very common. Luckily, with our help, you won’t be annoyed for much longer. Here is a quick guide on how to solve the most common issues users of Hisense TV remote control experience!
Check the batteries. Replace them if necessary
Clean the remote
Check if the IR emitter is working with your smartphone camera
Reset the remote
Try re-pairing the remote with your TV
Restart Your TV
Reset Your Hisense TV
1. How to Solve an Issue with Your Batteries
There are a few things that could happen to your batteries and prevent them from working properly. As a matter of fact, the majority of problems with your remote control come from an issue with batteries. Thus, they should be your first suspect.
Over time, an oxide layer may develop on your batteries. As a result, the electronics inside them won’t be able to travel the circuit. Your batteries will start working less effectively or would stop working overall. The easiest way to solve this issue is to open the battery compartment of your remote control and roll your batteries a couple of times.
You can even completely remove the batteries for a couple of minutes. Then, you should carefully put them back into the compartment. You’ll need to make sure that you place them in a position that matches the polarity written inside the compartment.
If that doesn’t work, you may have to replace your batteries. You should always opt for a new, non-rechargeable pair instead of going with the used ones. In case your remote control still isn’t working, batteries are not the problem.
Hisense TV Remote Not Working – Basic Troubleshooting Tips
2. What to Do If Your Remote is Damaged
You should thoroughly examine your remote to check for any damage. Even a minor sign of damage can lead to the remote becoming ineffective over time. Thus, you’ll need to replace any broken part of the remote to avoid a more serious issue.
If you think that your gadget is damaged beyond repair, your only option is to order a new one. If you feel competent enough, you could try opening your remote and fixing it on your own.
Opening the Hisense TV Remote
It’s also possible that your remote is too dirty to function properly. Dirt and dust can get stuck between the buttons and jam them, making your job of controlling the TV much harder. In addition, the Infrared sensor on your remote control may be too dirty, which is causing issues with the connection to the TV. Therefore, cleaning your remote regularly is a wise way to extend its life.
Luckily, you can clean your remote quickly and easily. Instead of a regular cleaning solution, you can use alcohol. Then, you can take a cloth and wipe the dirt off of the remote. You could also use a cotton swab to remove the dirt around the buttons and the IR emitter.
3. How to Deal with a Potential Infrared Signal Problem
The Infrared emitter is an essential part of your Hisense TV remote control. It’s responsible for the connection with the TV. If it’s not working, your TV won’t receive the commands from the remote control.
The simplest method of checking whether you have an issue with the emitter is to take your digital camera or your smartphone. Then, you should turn the camera on and put it above the remote. You’ll then have to press a few buttons on the remote and check whether your camera catches a light coming from the remote control. If it does, everything is working properly. In case it doesn’t, your IR signal is unfortunately not working.
You can replace only the LED sensor. However, you should keep in mind that the broken IR sensor may be a sign of issues within the electronics of the remote. Therefore, you may have to replace the whole remote.
How to Test Your Remote’s IR Emitter with Your Smartphone’s Camera
4. What You Can Do If There Is an Issue with the Connection to the TV
Many things can go wrong when it comes to the connection between the TV and the remote. You should try out a few hacks that may reset it and get your remote to start working again.
The first one is to reset the remote. You’ll do that by removing the batteries from the remote. Then, you should hold the Power button on the remote for about a minute to completely drain it. After that, you’ll need to press each button on the remote at least once before putting the batteries back in. You’ll then be able to test out the remote.
You could also perform a power cycle on your Hisense TV. So, you should first unplug your TV from the electrical socket. It’s best to wait a couple of minutes and then plug the TV back in. You should give your device a few seconds before testing the remote on it.
If you own a Hisense smart TV, you can re-pair your remote with the TV to remove any previous connection issues. You should go to the settings of the TV and turn the Bluetooth on. Then, you should hold the 0 button and the button that’s on the left of the Home button at the same time.
It has a picture of a square cloud with three horizontal lines inside of it. You’ll have to hold these two buttons for about five seconds. After that, you should select the option Find nearby devices. When the TV detects the remote, you can click on it and the devices will be paired.
How to Pair a Hisense TV Remote with Your Hisense Smart TV
If you follow our guide, you should be able to fix the most common problems users with Hisense TV remotes are experiencing. In case you’re still having issues, it’s probably time to find a new remote control for your TV!
Frequently Asked Questions
Question: How do I reset my Hisense TV remote?
Answer: You can reset your Hisense TV remote by removing its batteries. Then, you should hold the Power button for a while to completely drain it. Once you release that button, you should press every button of the remote at least once. After that, you can put the batteries back in and test the remote.
Question: Can I use my Hisense TV without a remote?
Answer: Yes, you can use your TV if you don’t have the remote or if the remote is broken. You can download an app that transforms your smartphone into a remote control you can use to navigate your TV with. Hisense has the RemoteNOW app that’s specifically designed for navigating the Hisense TV.
However, you can use any other app that has similar features. Once you download it, you should make sure that your phone and the TV are using the same wireless network. That way, the app will detect the TV among the available devices or even automatically connect to the Hisense TV when you open it.
Controlling Your Hisense Smart TV Using the RemoteNOW App
Question: Is It possible to turn on the Hisense TV manually?
Answer: You can turn on your TV manually by finding the Power button on the TV itself and pressing it. In most models, it’s located at the bottom of the TV, in the middle.