TCL Roku TV Remote Not Working (Troubleshooting TCL Roku TV Remote)

Are you having trouble getting your TCL Roku TV to respond to your commands? You’ve come to the perfect place! Today, we’re bringing you an awesome guide to troubleshooting your remote. If you follow our simple steps, you’ll fix your Roku TV remote in a flash!

TCL Roku TV Remote Not Working


Depending on the type of remote (standard IR, enhanced, or voice remote), you can try different things

Standard IR remote – keep a clear line of sight between the remote and TV, replace batteries, test the IR blaster with your phone camera (replace the IR blaster if necessary), clean the remote

Enhanced Remote and Voice Remote – replace the batteries, try resetting the remote, pair the remote with the TV again, use the Roku app instead of the remote, restart the TV, reset the TV

Troubleshooting Standard IR TCL Roku TV Remote

A standard TV remote will communicate with the TCL Roku TV using an Infrared light. When you press a button, the IR sensor on the remote flashes and sends a message to the sensor that’s located on the TV. Therefore, you must ensure that the sensor on your remote control works properly as that will inform you whether the communication between the remote and TV can happen.

In addition, you should also keep the space between the remote control and the Roku TV as clear as you can. That’s because things standing between the two will disrupt the signal. Some can even completely prevent it.

Thus, any large piece of furniture or appliance should be moved away from the sensors on your devices. You could also move closer to the TV when you’re using it. That way, you’ll make sure that the signal transmits seamlessly. 

Furthermore, you should always point directly to the sensor of the TV when changing channels or performing any function on the TV.

If you tried all of the tips we mentioned above and your remote still isn’t working, you may be facing a more serious problem. But, there’s no need to panic just yet, as most of the problems with the Roku TV remote can easily be solved!

1. Low or Malfunctioning Batteries

Empty batteries are the most common culprit of a non-responsive TV remote. Before you buy a new pair, you may want to try out a trick that gets most remotes to start working in no time. You’ll only need to remove your batteries and then wait a few minutes before placing them back in.

When you make sure that your batteries are properly placed and that they match the polarity written inside the battery compartment, you can test out the remote control.

In case that doesn’t work, you’ll probably have to replace your batteries. You should never mix used and new ones and it’s always best to opt for getting a new set instead of going with the rechargeable ones.

2. Infrared Not Working

As we mentioned, the infrared sensor is an important part of the remote because it’s responsible for establishing the connection between the TV and the remote control. When it’s not working, your TV won’t be responsive to your commands even if the batteries on the remote are full. That is why your next step will be testing the IR sensor on your remote control.

Before you do anything, it’s smart to first clean your remote properly. If dirt or dust is covering the sensor, it can become less effective. So, you should make a habit of cleaning your remote control every few weeks. You can do it with alcohol and a cloth.

In case you really want to get into details, you can take a cotton swab to remove the dirt around the Infrared sensor. You can also use the cotton swab for the buttons of the remote.

Testing the Infrared Emitter

Once you properly clean your remote, you can test it out. If it’s still not working, you should test out the IR sensor as well. You’ll do that with the help of a digital camera or the camera app on the remote. You should put the camera above the remote. Then, you should start pressing the buttons on the remote.

If you see the IR light coming from the remote control, the emitter is working properly. In case you don’t, the IR sensor isn’t working. If that’s the case, you’ll have to get a brand-new remote or replace the IR sensor. 

How to Test the IR Emitter on Your Remote with Your Phone’s Camera

Troubleshooting the Enhanced TCL Roku TV Remote and Voice Remote

Voice and enhanced remotes are connected to your Roku TV using your wireless network. Thus, the process of troubleshooting this type of remote is a bit different. Here’s the list of the most common issues users experience with this type and the easiest ways to solve them.

1. Bad Connection Between the TV and the Remote

If something is wrong with the connection between your TV and your remote, the easiest way to solve your problem is to restart them. You’ll do that by simply pressing the Power button on the TV and removing the batteries from the remote. After a minute or two, you should turn the TV on. When the TV is turned on, you can reinsert the batteries and test out the remote. 

TCL Roku TV Remote Not Working – Try This Fix

If that doesn’t work, you should perform a power cycle on the TV. So, you’ll have to unplug it from the power source, wait a couple of minutes, and plug it back in.

If power cycling doesn’t help, you may have to reset your TCL Roku TV to factory settings. There’s a simple way to do that, even if you can’t use the remote. Watch the video below for step-by-step instructions.

Resetting a TCL Roku TV Without a Remote

2. The Remote is Not Properly Paired with the Roku TV

You may have to re-pair your gadget with the Roku TV to ensure that the connection is properly established. The pairing button is located inside the battery compartment. You should hold it for three to five seconds to pair it with the TV.

It’s best to keep pressing the button until the light on the remote starts flashing. If it’s not responding, you should stop pressing the button, wait for a few seconds, and then hold it again. In case it’s still not working, you can replace the batteries, power cycle the TV, and try pairing the remote once more.

TCL Roku TV Enhanced Remote Not Working – The Pairing Light Is Off

Final Thoughts

As you can see, it’s pretty easy to get your TCL Roku TV remote to start working again! We hope you now have a fully functioning remote.

If you’re still having issues with your gadget, you might have to replace it as that’s probably the only option you have at this point.

Frequently Asked Questions

Question: How do I pair the Roku remote on my phone with the TV?

Answer: You can use your phone to control your Roku TV. You should first download the Roku TV app on your phone. Once you make sure that both the phone and the TV are connected to the same wireless network, you can open the app and find the Remote option. Then, you should find the Settings menu and click on Remotes and Devices. After that, you can select Pair New Device to pair the app with your TV.

How to Use the Roku App to Control the TCL Roku TV

Question: Is there a way to reset a Roku remote?

Answer: Yes, you can reset a Roku remote control. You’ll reset the connection between the remote and the TV by holding the pairing button for three to five seconds. Moreover, you can reset the whole remote by removing the batteries and giving them a few minutes to rest before placing them back into the remote control.

Question: How do I get my Roku remote to work again?

Answer: In most cases, your Roku TV remote isn’t working because of low batteries. Thus, replacing them will be the easiest way to solve your issue. What’s more, you can reset the remote by simply removing the batteries, waiting for a minute or two, and putting them back in. Furthermore, if you have an enhanced remote, you can try re-pairing it with the TV.


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